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RETAIL SOLUTIONS








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Retail Business Communications - Zara Case Study

Retail Business Communications - Faith Case Study





Retail Business Communications
In today’s competitive retail environment every retailer needs to deliver great quality and service whilst having to overcome the complexity of managing products, customers, transactions, suppliers, employees, and stores on a daily basis.
Telinet works with some of the UK’s leading retailers, including Zara, Faith, Anya Hindmarch and DKNY.
For our clients improving their communications gives them a vital competitive edge, allowing them to increase revenue whilst reducing costs. We work in partnership with our clients to fully understand their needs and then develop and manage the best communication systems for them, allowing them to focus on what they are good at – selling products.

With Zara we have a major store roll-out programme in place, resulting in all store communications being available in good time for store openings, allowing Zara to focus on their core business of fashion, this is especially important as they do not have an IT department based in the UK. With Faith we have installed a Mitel 3300 phone system which allows each store to run their phone lines via IP, resulting in large call savings between sites and better customer relationship management because calls can be easily transferred between stores.

To find out more about how we’re helping our client click the buttons on the right hand side. Alternatively to find out how you can use IP communications to save money, look after your customers and give them a good experience of your company, then talk to an advisor on 0800 082 7002 or we can contact you.

The links on the left discuss a few of the most commonly held concerns for retailers, for more information click on the picture.

Telinet is a Platinum Mitel and Telstra Service Provider, as well as holding very high levels of accreditations with Avaya, Aastra and Siemens. As highly accredited partners we get the best levels of support from key manufacturers and we are able to provide you with independent consultancy to deliver the best solution for you.

To receive a free consultation with our retail team to see how you can take advantage of IP communications; call us on 0800 082 7002 or we can contact you.