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TELEPHONY APPLICATIONS - OAK PRO VOICE
The ProVoice Record is the most
feature-rich Voice Recording and Monitoring solution available
on the market. It can use your corporate LAN,client/server
structure to its full extent,or it does the job as a stand-alone
system in a very efficient manner.
The ProVoice Record grows with your demand
The ProVoice Record is a very modular and flexible Windows
based voice recorder,live monitoring and archiving system.
Besides being fully prepared for all your current and future
needs,it also offers you superior voice recording quality
and huge recording capacity. It is the most cost-effective
voice recording solution available on the market today.
Modular and sized to each requirement
You will have a large choice of system configurations, ranging
from just a low-cost 2-line mini tower system, up to the
recording and monitoring facility of 64 lines per industrial
19"Rack Mount ProVoice Record system. There is no limit
to the number of ProVoice Record
systems and telephone lines which can be used per site,since
they all can be linked and accessed through your Local Area
Network.
Ease of use for your comfort
Both systems user and systems administrator will enjoy the
user friendly operation and configuration of the ProVoice
Record system. LAN or WAN based Searching,Playback and Monitoring
facilities are made available to authorised personnel. You
will instantly find what you are looking for!
Top
Applications
- Call Centre Recording,Logging and Monitoring
- Quality and Service assurance
- Verbal Transaction Recording:
-Agent Training and Efficiency improvements
-Follow Up information
- Financial and Stock dealing
- Telephone order applications
Features and Benefits
- Analogue or Digital (BRI/PRI-ISDN)multi-channel Voice
recording and logging
- 2 up to 64 ports per system
- Unlimited multi-system expansion
- Superior Voice recording quality
- Storage at 64,36,25,18,13 and 9 kbits/s
- Encrypted and access secured Voice file storage and
playback
- Fully configurable Recording parameters
- Automatic labelling of time,date,call duration dialled
and identified telephone numbers
- Built-in Phone Book with import facility for your relational
database
- Local and/or LAN/WAN Call playback and monitoring
- Advanced User,Application and Security/Access management
- Automatic multiple Hard Disk content and capacity management
- Extensive Search,Filter and Storage marking capabilities
- Call Archiving option for Voice recording Warehousing
and Archive Management and Retrieval
- ProVoice Record API for customised client tools development
Top
Screen Shots
Below are some screen shots of the Pro Voice Application
Incoming/Outgoing Call Status
User Management & Security
Local & Remote Voice Recording Management, Searching
and Playback
Call Detail Records and Statistics
Click here
to view the full PDF brochure (Right Click and choose Save
Target As to download the brochure)
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