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TELEPHONE SYSTEMS - AVAYA INDEX
Last chance to buy INDeX licences
As you are aware by now Avaya has announced the INDeX as ‘end of life’. Telinet will continue to support the system, but only as long as parts and licences are available.
We have just received notification from Avaya the following licences will no longer be available for purchase after the end of May. If you are thinking of increasing the capacity of your INDeX, now is the time to buy the licences, otherwise you may find your options severely limited by the INDeX in the future.
Some of the licences unavailable after the end of May:
Event logging
Voicemail lite
CTI stream
DECT integration
Softphone
Call centre view
Report manager
Wallboard manager
Contact centre manager
Queue manager
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CCM software
CCM wallboard software
Voice manager
Agent assist
Agent record
Integrated messaging system
Voicemail pro
CTI middleware
Digital recorder
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This is just an example of some of the licences no longer available as of the end of May. We strongly recommend you to contact your account manager on 0800 082 7001 for further advice.
Do you have an INDeX system?
Are you looking to take advantage of the latest in IP telephony – such as flexible working, mobile workers and reduced call costs?
If so, call Telinet now on 0800 082 7001 or we can contact you to discuss your upgrade options.
We can help you protect your existing investment by a slow migration strategy, where your INDeX is supplemented by new technology to give you the ability to offer flexible working, or advanced voicemail facilities.
If you have a call centre you may require the ability to manage this more efficiently and have greater visibility of your staffs activity. Or you may want to integrate your telephony with your Microsoft CRM package.
Telinet will talk to you about your business and what you are trying to achieve, once we understand your company more then we will be able to advise you on the best solution for you.
We can be reached on 0800 082 7001, or we can contact you.
Purchasing a new business telephone system can be an costly outlay, however as it is fundamental to your business Telinet offers you a range of finance options, including Finance and Operating leases.
For more informaton click here.
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