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SOLUTIONS - YOUR ASSISTANT
CTI, Convergence, Collaboration and Unified Messaging in one product!
Mitel® Your Assistant™ is a PC-based desktop application, it features a simplified interface that enables users to access and control multiple collaboration media – audio, video, and data – with speed and ease.
The value of voice and data convergence goes beyond network cost justification. It is something that can make individuals more responsive, efficient and productive.
Your Assistant clearly demonstrates the value of convergence where users will understand it and use it on a daily basis – at the desktop.
To understand how Your Assistant can help your business contact Telinet now on 0800 082 7001 or contact us and ask for your free business communications audit
Why work with Telinet?
- Telinet is an Mitel Platinum business partner
- Telinet specialise in reducing the total cost of ownership of telephony
- Telinet can offer you a free telecommunications audit
- • Telinet is an industry thought leader, working closely with manufacturers and has written a publication entitled "A Guide to Voice over Internet Protocol", in conjunction with Mitel. To receive your free copy please click here.
Call us now to discuss how Telinet can help you with Mitel products
Unprecedented Control Over Personal Communication
With Your Assistant, enterprise users will improve their communication management with easy-to-use features like drag-and-drop call handling, automatic call history and timers, multiple call-forward profiles, and complete integration with their existing contact management tools.
Enterprise Productivity Benefits
Your Assistant dramatically improves business communications processes in its ability to provide users with a single access point to all of their communications and collaboration requirements.
Your Assistant offers businesses the ability to improve workforce productivity by offering a simple, intuitive desktop user interface to call handling features of the Mitel 3300 Integrated Communications Platform (ICP)and a series of IP phones.
Productivity enhancing features include: PC-based call handling, caller line ID screen pop, visual conference call management, presence and availability, secure instant messaging including integration to MSN messenger, call history and much more. Leading business applications are also integrated, offering the user choice and flexibility in how they manage their telephony and data communications.
Accelerating Desktop and Mobility Convergence
Your Assistant is an easy-to-use desktop application enabling users to personalise, unify and manage voice, video and data communications in a way that suits each individual.
Your Assistant enables users to manage contact information, determine the presence and availability of colleagues, and set their own call-handling policies at the desktop.
The Your Assistant Softphone module offers an embedded IP-based software telephone, providing enhanced mobility and flexibility for the workforce. This fully functional softphone can provide full access to communications and collaboration from any location with a high-speed Internet connection – enabling those on the road or working from home to communicate and collaborate as if at the office. In addition to the normal Your Assistant features the softphone module provides users with the ability to record a call at any stage during the call.
Bringing A Whole New Dimension to Your Organisation with the New, Improved, Your Assistant Release 3.1 Solution
Your Assistant, Release 3.1 delivers advanced features and functionality. This server-based solution goes way above and beyond the previous PC-based releases. Server features include: full presence and availability, time-synchronized PIM integration, licensing capability, file sharing, secure / audited chat, 3300 ICP phone book integration, knowledge management and call routing based on the caller ID. As well, the optional Mitel Video / Data Collaboration module allows users to access and control multiple collaboration media such as full audio, video and data quickly and easily.
To understand how Your Assistant can help your business contact Telinet now on 0800 082 7001 or contact us and ask for your free business communications audit
Your Assistant and Mitel Your Assistant Softphone are redefining real-time communications and collaboration within the enterprise – giving users more personal control over their business communications than ever before.
Mitel Your Assistant Lite –FREE! With the purchase of a Mitel 5215, 5220 and / or 5235 IP Phone
Your Assistant Lite is a free version of Your Assistant offering a subset of Your Assistant functionality, including PC-based call logging, screen pops for incoming calls, Microsoft Outlook integration and more.
Your Assistant Lite is aimed at telephony users that have a need for a simple but intuitive PC-based interface to enhance the functionality of their Mitel 5215, 5220 and / or 5235 IP Phone. Of course, Your Assistant Lite users always have the option to upgrade to the many productivity-enhancing features and expanded applications of the complete Your Assistant portfolio.
To understand how Your Assistant can help your business contact Telinet now on 0800 082 7001 or contact us and ask for your free business communications audit.
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