The Telinet Group has over 40 years of combined IT, telecoms and communications infrastructure management expertise
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STRATEGIC PARTNERS - CLIENTS

Telinet is very proud of it's customer base of over 600 active clients. Many of Telinet's customers are major household names and multi-site organisations.


Consistently met our most demanding requirements

“We have been in partnership with Telinet for the last four to five years. During that time Telinet has delivered an extremely high level of customer service. They have consistently met our most demanding requirements and have been proactive in recommending and assisting us with the implementation of new technology. They often go ‘the extra mile’ to ensure we are completely satisfied. Through working with Telinet we have reduced costs and increased the functionality of our phone systems. In addition, by implementing an IP system we are able to give additional staff benefits, such as flexi and home working, which has enabled us to retain and recruit staff.

As well as the benefits of working with IP we have reduced the administration time in the company for looking after our systems, through Telinet’s management of all of our telephony requirements.”

Cham Bain Smith
Assistant IT Manager, Eden Brown

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Very satisfied with the work

“Zara is very satisfied with the work Telinet has delivered during our time working together. It has provided us with the best solutions for our telephone systems and delivered excellent customer service, both from the help desk and the engineers who are on site.

During new site installations Telinet’s project managers coordinate the installation of new systems in advance and attend the opening of our stores, to cope with any last minute problems which may occur.

The engineers who work on site installing the lines are very professional and leave the store in good condition, to the full satisfaction of the staff on the site. We are very pleased with the ongoing relationship we have with Telinet and the level of customer service we receive.”

Lea Furmanski, Lander Isasi
Purchasing & Contract Department
, Zara UK and Ireland

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A cost-effective, tailored solution

“We wanted a robust telephone system that gave us the flexibility to add on applications as we continue to expand, such as teleworking and eventually unified messaging. We knew that IP was the answer. Telinet presented a cost-effective, tailored solution, which perfectly met our requirements and fitted with the college’s overall strategy and five-year plan. Having worked with telinet on previous projects we were impressed with the professionalism of the team and the simplicity and ease of deployment of the Mitel IP solution they suggested. The Mitel 3300 Integrated Communications Platform (ICP) also provides us with a high level of reliability and integrates seamlessly with our existing data network. "

David Elliot
IT Director
, Regent's College

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Seamless connection...

“Our clients expect creativity and return on investment from us and that's exactly what we expect from our telecommunications. So, when we needed a seamless connection between our teams in London and Edinburgh, Telinet came up with an imaginative solution that is effective and saves us money, all of which impacts our service to clients. Good telecoms, happy clients. You can't ask for more than that.”

Steve Giffen
KLP EuroRSCG


High level of quality and professionalism...

"We demand a high level of quality and professionalism from all of our suppliers because that's what our customers expect from us. Over the ten years we have partnered with Telinet they have exceeded all our expectations on both the technology and service needs of our business.

Graham Silversides
Mark Warner


Excellent reputation for customer satisfaction...

“Mitel has a long, successful and ongoing partnership with Telinet. Telinet are one of only twenty managed Mitel Solution Providers, which is a testament to their experience and success in deploying converged networks incorporating Mitel solutions. This experience has earned Telinet their excellent reputation for customer satisfaction and support, it has also helped them to achieve Mitel’s highest certification level as a Mitel Platinum Solution Provider.”

Sara Hellon
Mitel Networks


Business continuity is always maintained...

"You can buy kit from anywhere, but good maintenance service can be hard to find. That's why we stay with Telinet. We deal with millions of passengers each year so telecoms are vital to our business. Outages always pose a threat but the responsiveness of Telinet's service ensures that business continuity is always maintained.”

Andrew Warren
Saudi Arabian Airlines


Manage all our telecoms services...

"Whilst cost saving is important, success comes from increased profitability - that's where Telinet is helping us. Above all, their ability to manage all our telecoms services from a single source means I can cut my admin overhead significantly. That's important to any retailer in the current climate, but for Faith - with its ambitious expansion program - it's vital."

Luke Phillips
Faith Footwear


Real business benefits...

“We have used Telinet for six years or so and their advice and customer service have exceeded all our expectations. Recently, we updated our system. Not only was the changeover painless, Telinet went to great lengths to ensure that our new system provided us with real business benefits. Telinet now manage all our lines and call billing which has helped us to streamline costs and save valuable management time.”

Dee Hoseason
Facilities Manager
The Added Value Group

Telinet are able to provide both client and supplier testimonials and references. To find out more click here.

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