Business Phone Systems & IT Services

	Home \| Jobs \| Contact us 0800 652 3232
	> Request Login Username Password Login

About Telinet |

Telephone Systems | IT Services |

Connectivity |

Applications |

Support |

Newsroom |

Strategic Partners

CUSTOMER IT SURVEY FEEDBACK FORM

Telinet is in the process of formalising our data offering, which will be led by our new Data & IT team. We want to make sure we provide you with services which are relevant to your needs. To do this we would like to ask our customers to fill in the below questionnaire. As a thank you for taking the time to fill in this form we will enter you into a prize draw to win a magnum of champagne.

GENERAL CUSTOMER INFORMATION
Contact Name	*
Position	*
Telephone Number	*
Email Address	*
Number of employees on site
Number of sites
What is your annual IT budget (excluding staff)
Number of IT staff including contractors
Are you part of a larger organisation?	Yes No
Head Office Tel. No. (if applicable)	*
Local Area Network
Do you operate VLANs across your network?	Yes No Don't know
Do you use the same physical network for voice and data?	Yes No Don't know
Is your voice and data traffic segregated?	Yes No Don't know
Do you prioritise your traffic on your LAN?	Yes No Don't know
Do you ever audit your LAN?	Yes No Don't know
Do you ever monitor the following: Network activity CPU loads on routers and switches Bandwidth usage	Yes No Don't know
Wide Area Network
Does your company operate multiple locations?	Yes No
If so,ho many?
Are these sites networked together?	Yes No Don't know
If so, how are they networked:	ADSL VPN Bridge Leased Lines MPLS
Who is the provider?
Do you prioritise your traffic on your WAN?	Yes No Don't know
What is your average network speed over your WAN (MB/s)?	2 4 8 10+
Wireless Networking
Does your company operate a wireless network?	Yes No
If so, what is its principal purpose: - Ad-Hoc usage i.e. for visitors to use when at your office - Integral part of the network	Yes No Yes No
Home Workers
Do you have any home workers?	Yes No
If so, how many?
Do they / will they operate as an extension of your existing LAN infrastructure or as a standalone worker?	LAN STANDALONE
How do you / will you operate your home workers?	ADSL VPN Leased Line MPLS
General Questions
Do you have any forthcoming office moves planned?	Yes No
If so what are the time-scales?	3 months 6 months +
Do you operate any CRM system? If so, which one Do you have any telephony integration in your CRM system	Yes No Yes No Don't Know
Further General Questions
If you could outsource to a trusted partner, which of the following would you consider a benefit to your company:
Desktop Support	Yes No
LAN Administration	Yes No
WAN Administration	Yes No
Web hosting	Yes No
Email	Yes No
Database Administration	Yes No
Security	Yes No
Cabling	Yes No
Other	Yes No
Do you have any IT challenges in the future, that you may require some assistance with? If so, please specify	Yes No
Notes
Please contact me by Email Telephone Fax

Top

Telinet's Brochure

Telinet Ltd
RGT Ltd

Telinet Group
Telinet House
52 Southwark Bridge Road
London
SE1 0AR

Telephone: 020 7771 7700
Facsimile: 020 7771 7799

Telinet company number 2877853
RGT company number 1605068
Group VAT No GB 896 1162 00

MENU

CUSTOMER IT SURVEY FEEDBACK FORM