Microsoft integration, presence and availability
The Live Business Gateway provides telephony enablement to Office Communications Server 2007.
As part of the Mitel Applications and Services Gateway family allowing enterprises to implement IP- based solutions through a smooth, intelligent evolution, the Live Business Gateway integrates the Office Communications Server 2007 and Mitel applications to provide access to key business resources in the moment they are needed, resulting in faster decision making and issue resolution..
Presence and Availability
Communicator 2007 users are able to see an indication of the status of other users on the network, including their telephony status. If a colleague is busy on a call, they can be "tagged," meaning that when the call is completed, a notification is provided to indicate their availability.
Extension of Mitel Applications
The Live Business Gateway extends Mitel's rich telephony applications suite to the Office Communications Server 2007 users leveraging presence and availability from the Communicator 2007 interface.
Integration with Microsoft Outlook and Office Suite
Missed calls are flagged in the user's Microsoft® Outlook® inbox. A user’s status can be seen within Outlook or the Microsoft® Office suite. Calls can be established directly from these applications via a mouse click.
For more information, download the PDF, request a call back, or call 0800 082 7001
Presence and Availability
Communicator 2007 users are able to see an indication of the status of other users on the network, including their telephony status. If a colleague is busy on a call, they can be "tagged," meaning that when the call is completed, a notification is provided to indicate their availability.
Extension of Mitel Applications
The Live Business Gateway extends Mitel's rich telephony applications suite to the Office Communications Server 2007 users leveraging presence and availability from the Communicator 2007 interface.
Integration with Microsoft Outlook and Office Suite
Missed calls are flagged in the user's Microsoft® Outlook® inbox. A user’s status can be seen within Outlook or the Microsoft® Office suite. Calls can be established directly from these applications via a mouse click.
For more information, download the PDF, request a call back, or call 0800 082 7001